We cook every order fresh, so cancellations depend on whether the kitchen has started.

Cancelling an order

• Before the kitchen accepts it: you can cancel for free. Message us on WhatsApp with your order number.
• After the kitchen starts preparing: we usually cannot cancel, because the food is already being made. We'll help where we can.

When we cancel

If we cancel or decline your order (a dish sold out, the kitchen is closed, the address is outside our area) and you paid online, you get a full refund automatically.

Problems with your order

If something is missing, wrong, spilt or not up to standard, tell us within 2 hours of delivery with your order number and a photo. We'll offer a replacement, a refund for the affected items or store credit.

How refunds are paid

• Refunds go back to the original payment method: UPI, card, net banking or wallet.
• We start the refund within 1 working day. Banks usually credit it within 5–7 working days.
• Cash on delivery orders are refunded by UPI to a number you give us.
• Delivery fees are refunded when the whole order is cancelled by us.

Contact

email [support email – to be confirmed], phone [Phone number – to be confirmed], or WhatsApp wa.me/910000000000.