Help and FAQs
Where do you deliver?
Within about 5–7 km of our kitchen in Basaveshwara Nagar. We check your address before you pay, and delivery is free on orders above ₹499. See the delivery policy.
How long does delivery take?
Most orders arrive in 30–45 minutes. Your order page shows a live estimate and updates as the kitchen works.
How can I pay?
UPI, cards, net banking and wallets through Razorpay. Cash on delivery is available on some orders. We never see or store your card or UPI details.
Can I cancel, and how do refunds work?
You can cancel free of charge until the kitchen accepts your order. If we cancel, or something is wrong with your food, we refund to your original payment method within 5–7 working days. See the refund policy.
How accurate are the protein and calorie numbers?
They are calculated from our standard recipes and measured portions, so they are close, but values are approximate. Natural ingredients vary a little from batch to batch.
Do you cater for allergies?
Our kitchen handles milk, nuts, gluten, egg and soy, so we can't promise any dish is free from traces. Check the allergen note on each dish, add a note to your order and message us before ordering if you have a severe allergy.
Is your food suitable for diabetics?
Our diabetic-friendly dishes have no added sugar and are low in refined carbs. They aren't a medical treatment, so follow your doctor's advice on what suits you.
How do I reach you?
WhatsApp is quickest: wa.me/910000000000. You'll find our phone, email and address on the contact page.
Still need help?
WhatsApp is quickest. Send your order number and we'll sort it out.
Chat on WhatsAppwa.me/910000000000
